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Not at all. Our smart locks support DIY installation, and professional installation service is also available. Most users can set it up within 30 minutes.

The lock will alert you in advance when the battery is low. If the battery is completely drained, you can use the mechanical key to unlock temporarily.

Our Smartlocks are designed to be compatible with most bedroom doors as well as doors in hotels and homestays. If you encounter any issues during installation, you can always reach out to our support team for assistance or consult a professional locksmith to ensure proper fitting.

Yes, Whyz smart locks include a warranty that covers manufacturing defects. For full details, please refer to the Product Warranty section on our website.

Our locks are quite simple to install and come with both instructions and video guidance. In most cases, you won’t need a locksmith. However, if you find that the lock doesn’t fit your door properly during installation, you may need to contact a locksmith for assistance.

Yes, you can mute the keypad tones and fingerprint reminder buzzer in the App. However, the sound of the electric motor cannot be muted.

No, your privacy is protected. All password data is stored inside the lock itself, not in the cloud.